Available courses

AP-102 — EV Charging Industry Overview
Foundations
AP-102 — EV Charging Industry Overview
This course explains the EV charging market and the forces driving growth in public charging infrastructure.
AP-101 — Introduction to AmpsPump
Foundations
AP-101 — Introduction to AmpsPump
Introduction to AmpsPump for AmpsPump Academy.
AP-201 — Charging Station Layout
Site Operations
AP-201 — Charging Station Layout
Charging Station Layout for AmpsPump Academy.
AP-307 — Insurance and Risk Management
Safety & Compliance
AP-307 — Insurance and Risk Management
Insurance and Risk Management for AmpsPump Academy.
AP-306 — Environmental and Local Regulations
Safety & Compliance
AP-306 — Environmental and Local Regulations
Environmental and Local Regulations for AmpsPump Academy.
AP-305 — Incident Reporting and Documentation
Safety & Compliance
AP-305 — Incident Reporting and Documentation
Incident Reporting and Documentation for AmpsPump Academy.
AP-304 — Emergency Shutdown Procedures
Safety & Compliance
AP-304 — Emergency Shutdown Procedures
Emergency Shutdown Procedures for AmpsPump Academy.
AP-303 — Battery Safety and Hazard Response
Safety & Compliance
AP-303 — Battery Safety and Hazard Response
Battery Safety and Hazard Response for AmpsPump Academy.
AP-302 — EV Charging Safety Procedures
Safety & Compliance
AP-302 — EV Charging Safety Procedures
EV Charging Safety Procedures for AmpsPump Academy.
AP-301 — Electrical Safety Basics
Safety & Compliance
AP-301 — Electrical Safety Basics
Electrical Safety Basics for AmpsPump Academy.
AP-407 — Customer Service Best Practices
Customer Experience
AP-407 — Customer Service Best Practices
Customer Service Best Practices for AmpsPump Academy.
AP-406 — Accessibility and ADA Considerations
Customer Experience
AP-406 — Accessibility and ADA Considerations
Accessibility and ADA Considerations for AmpsPump Academy.
AP-405 — Customer Complaint Resolution
Customer Experience
AP-405 — Customer Complaint Resolution
Customer Complaint Resolution for AmpsPump Academy.
AP-404 — Handling Charging Errors
Customer Experience
AP-404 — Handling Charging Errors
Handling Charging Errors for AmpsPump Academy.
AP-403 — Payment and Billing Systems
Customer Experience
AP-403 — Payment and Billing Systems
Payment and Billing Systems for AmpsPump Academy.
AP-402 — Assisting Drivers at the Charger
Customer Experience
AP-402 — Assisting Drivers at the Charger
Assisting Drivers at the Charger for AmpsPump Academy.
AP-401 — Customer Charging Journey
Customer Experience
AP-401 — Customer Charging Journey
Customer Charging Journey for AmpsPump Academy.
AP-507 — Preventive Maintenance Protocol
Technical Support
AP-507 — Preventive Maintenance Protocol
Preventive Maintenance Protocol for AmpsPump Academy.
AP-506 — Escalation to Central Support
Technical Support
AP-506 — Escalation to Central Support
Escalation to Central Support for AmpsPump Academy.
AP-505 — Battery System Monitoring
Technical Support
AP-505 — Battery System Monitoring
Battery System Monitoring for AmpsPump Academy.
AP-504 — Payment Terminal Troubleshooting
Technical Support
AP-504 — Payment Terminal Troubleshooting
Payment Terminal Troubleshooting for AmpsPump Academy.
AP-503 — Firmware and Software Updates
Technical Support
AP-503 — Firmware and Software Updates
Firmware and Software Updates for AmpsPump Academy.
AP-502 — Network Connectivity Issues
Technical Support
AP-502 — Network Connectivity Issues
Network Connectivity Issues for AmpsPump Academy.
AP-501 — Charger Diagnostics
Technical Support
AP-501 — Charger Diagnostics
Charger Diagnostics for AmpsPump Academy.

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